A new digital platform, Help4U, developed by Europol and CENTRIC, has been launched to support children and teenagers facing sexual abuse or online harm. Designed to be simple, private, and accessible, Help4U supports young people with finding trusted advice, understanding their rights, and connecting with people who can help. The platform offers clear, practical guidance for anyone under 18 who needs help, as well as information for parents, teachers, and professionals supporting them.
What sets Help4U apart is its strong focus on accessibility. The platform lets young people choose how they want to receive support — whether by reading, chatting, or locating a nearby service. All content is written in clear, age-appropriate language so it is easy to understand and use.
Finding the right help, however, is not always straightforward, as navigating the range of available services can be challenging. For young people who have been victimised, the search can feel overwhelming, especially when they are distressed, feeling vulnerable, or unsure where to turn. Many may not feel ready to speak to someone directly and will first look for information online. Providing accessible, accurate resources at that moment is crucial: it empowers them to take the next step towards getting the support they need.
Help4U also connects young people to professionals who can listen, advise, and guide them towards safety and recovery.
A Europe-wide effort
Help4U began as a pilot project between Belgium, Germany, Ireland, the Netherlands and Slovenia, has since expanded to also include Bulgaria, Cyprus, Croatia, Greece, Hungary, Italy, Portugal, Spain and Romania, with more countries expected in 2026 and beyond.
Help4U was developed in close collaboration with experts from psychology, education, IT, data protection, law enforcement, and academia. By uniting national efforts under one platform, Help4U strengthens Europe’s response to online sexual abuse and ensures that support reaches those who need it most.
Because everyone deserves to be safe – and heard
If someone is making you feel uncomfortable online, sharing your photos without permission, or asking for things that don’t feel right – Help4U is here for you.
Help4U is a safe place to start – to find answers, reach out, and take back control.
Visit the Help4U website to learn more, get advice, or ask for help.
Participating authorities
- Belgium: Federal Judicial Police (Belgische federale gerechtelijke politie / Police judiciaire fédérale belge)
- Bulgaria: General Directorate for Combating Organized Crime (Главна дирекция „Борба с организираната престъпност“)
- Croatia: Ministry of the Interior (Ministarstvo unutarnjih poslova)
- Cyprus: Cyprus Police (Αστυνομία Κύπρου)
- Greece: Hellenic Police (Ελληνική Αστυνομία)
- Germany: Federal Criminal Police Office (Bundeskriminalamt)
- Hungary: National Bureau of Investigation (Nemzeti Nyomozó Iroda)
- Ireland: An Garda Síochána
- Italy: Italian National Police (Polizia di Stato)
- The Netherlands: National Police (Politie)
- Portugal: Public Security Police (Polícia de Segurança Pública), Judicial Police (Polícia Judiciária)
- Romania: General Inspectorate of Romanian Police (Inspectoratul General al Poliției Române)
- Slovenia: Police (Policija)
- Spain: Guardia Civil (Guardia Civil), National Police (Policía Nacional)
More information: Europol
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