• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • Español
  • English
  • Bloglovin
  • Email
  • Facebook
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube
CDE Almería – Centro de Documentación Europea – Universidad de Almería

CDE Almería - Centro de Documentación Europea - Universidad de Almería

Centro de Documentación Europea de la Universidad de Almería

  • HOME
  • WHAT´S ON
    • EU BULLETINS
    • EU NEWS
    • Activities
    • EU Calls and Awards
    • Radio Program «Europe with You»
  • DOCUMENTATION
    • Bibliographic Collection
      • Almería EDC Digital Collection
      • UNIVERSITY OF ALMERIA LIBRARY
    • Documentation by topic
    • EU Media Collection
      • Web Space
      • MEDIATHEQUE REPOSITORY
  • Europe on the net
    • Institutions
    • EU Representation in Spain
    • European information network of Andalusia
    • EU official journal
  • ABOUT US
    • Presentation
    • People
    • Contact

CJEU: Online traders must provide information about the product guarantee

Inicio » EU News » Law » Jurisprudence » CJEU: Online traders must provide information about the product guarantee

10 de May de 2022

On 5th May, the Court of Justice finds that, under the Consumer Rights Directive, a trader is required to provide the consumer with pre-contractual information concerning the manufacturer’s commercial guarantee where the consumer has a legitimate interest in obtaining that information in order to decide whether to enter into a contractual relationship with the trader.

This decision was prompted by the case of the company absoluts, which offered the product of a Swiss manufacturer for sale on Amazon. The Amazon page offering that product for sale contained no information on any guarantee provided by absoluts or a third party for that product, but contained, under the subheading ‘Further technical information’, a link by means of which the user could access an information sheet designed by the manufacturer.

A competitor company took the view that absoluts did not provide sufficient information on the guarantee offered by the producer, and therefore brought an action under German unfair competition law for absoluts to cease making such offers.

With the case now before the Bundesgerichtshof (Federal Court of Justice, Germany), that court had doubts as to whether, under the Consumer Rights Directive, 1 a trader in absoluts’ situation is required to inform the consumer of the existence of a manufacturer’s commercial guarantee.

Digital Services Act: Council and European Parliament reach deal

However, the Court notes that, although the communication of information on the manufacturer’s commercial guarantee ensures a high level of protection for the consumer, an
 unconditional obligation to provide such information, in all circumstances, seems to be disproportionate.

Consequently, the Court considers that, in weighing up a high level of consumer protection and the competitiveness of enterprises, the trader is required to provide the consumer with precontractual information relating to the manufacturer’s commercial guarantee only if the consumer has a legitimate interest in obtaining that information in order to decide whether to enter into a contractual relationship with the trader. That obligation on the part of the trader therefore arises not merely through the existence of that guarantee, but through the presence of
such a legitimate interest on the part of the consumer. In that regard, the Court specifies that that interest is established if the trader makes the manufacturer’s commercial guarantee a central or decisive element of his offer, in particular where that guarantee has been made for sales purposes in such a way as to improve the competitiveness and attractiveness of its offer in comparison with his competitors’ offers.

The Court adds that guarantee information should include the duration and territorial scope of the guarantee, possible restrictions, and basic information about the guarantor such as name, address or place of repair.

Source: CURIA – Press release

Publicaciones relacionadas:

CJEU Judgment: Germany systematically and persistently exceeded limit values for nitrogen dioxide between 2010 and 2016 Spanish courts must ensure that clauses in mortgage loan contracts providing for the application of a variable interest rate are clear and understandable Judgment of the ECJ on the imposition of compensation claims for flight delays Poland, Hungary and the Czech Republic have failed to fulfil their obligations under European Union law Judgment of the CJEU on homophobic discrimination in the workplace

“This is a space for debate. All comments, for or against publication, that are respectful and do not contain expressions that are discriminatory, defamatory or contrary to current legislation will be published”.

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Primary Sidebar

Publicaciones relacionadas

CJEU Judgment: Germany systematically and persistently exceeded limit values for nitrogen dioxide between 2010 and 2016 Spanish courts must ensure that clauses in mortgage loan contracts providing for the application of a variable interest rate are clear and understandable Judgment of the ECJ on the imposition of compensation claims for flight delays Poland, Hungary and the Czech Republic have failed to fulfil their obligations under European Union law Judgment of the CJEU on homophobic discrimination in the workplace

Footer

Logotipo en negativo del Centro de Documentación Europea de Almería
  • CDE Almería
  • Edificio Parque Científico-Tecnológico (Pita)
  • Planta: 1ª, Despacho: 2904120.
  • Ctra. Sacramento s/n. Almería (Spain)
  • Teléfono: (+34) 950 015266

HOME
NEWS
DOCUMENTATION
EUROPE ON THE NET
ABOUT US

  • LEGAL NOTICE
  • PRIVACY POLICY
  • COOKIE POLICY
  • ACCESSIBILITY
  • SITEMAP

Copyright © 2022 CDE Almería · Creative Commons LicenseThis work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

<p>El Centro de Documentación Europea de la Universidad de Almería utiliza cookies propias y de terceros para facilitar al usuario la navegación en su página Web y el acceso a los distintos contenidos alojados en la misma. Asimismo, se utilizan cookies analíticas de terceros para medir la interacción de los usuarios con el sitio Web. Pinche el siguiente enlace si desea información sobre el uso de cookies y como deshabilitarlas. ajustes</p>

Politica de privacidad

El Centro de Documentación Europea de la Universidad de Almería utiliza cookies propias y de terceros para facilitar al usuario la navegación en su página Web y el acceso a los distintos contenidos alojados en la misma. Asimismo, se utilizan cookies analíticas de terceros para medir la interacción de los usuarios con el sitio Web. Pinche el siguiente enlace si desea información sobre el uso de cookies y como deshabilitarlas. <a href="/politica-de-cookies" rel="noopener" target="_blank">Más información</a>

Cookies estrictamente necesarias

Las cookies estrictamente necesarias tiene que activarse siempre para que podamos guardar tus preferencias de ajustes de cookies.

Básicamente la web no funcionara bien si no las activas.

Estas cookies son:

  • Comprobación de inicio de sesión.
  • Cookies de seguridad.
  • Aceptación/rechazo previo de cookies.

Si desactivas esta cookie no podremos guardar tus preferencias. Esto significa que cada vez que visites esta web tendrás que activar o desactivar las cookies de nuevo.

Cookies de terceros

Esta web utiliza Google Analytics, Google Tag Manager y Yandex Metrika para recopilar información anónima tal como el número de visitantes del sitio, o las páginas más populares.

Dejar estas cookies activas nos permite mejorar nuestra web.

¡Por favor, activa primero las cookies estrictamente necesarias para que podamos guardar tus preferencias!

Política de cookies

Pinche el siguiente enlace si desea información sobre el uso de cookies y como deshabilitarlas. Más información