The Commission and national consumer authorities have just received the confirmation from 16 major European airlines, that they reimbursed over 500,000 flight vouchers that they had imposed on consumers for cancelled flights during the COVID-19 pandemic. This is the result of the dialogue that the Commission and the Consumer Protection Network (CPC Network) conducted in 2021 […]
New Cosumers Agenda: Helping EU consumers make the most of their rights
The European Consumers Centres Network (ECC-Net) is celebrating its 15th anniversary this year. For the occasion, the following virtual event will take place on 20 November at 14.00, open to the general public via web-streaming. The event will be attended by the European Commissioner for Justice, Mr Reynders, who will answer questions from journalists on […]
European Commission to empower consumers to become the driver of transition
The European Commission launched the New Consumer Agenda to empower European consumers to play an active role in the green and digital transitions. The Agenda also addresses how to increase consumer protection and resilience during and after the COVID-19 pandemic, which brought significant challenges affecting the daily lives of consumers. More concretely, the Agenda puts […]