MEPs push for a common reimbursement form, no charge for selecting a child seat, free on-board personal item and small hand luggage and better protection for multimodal journeys. On Tuesday, Transport and Tourism Committee proposed changes to EU passenger rights rules by 38 votes to two and two abstentions to close enforcement gaps and make sure […]
Commission publishes new guidelines for more clarity on air passenger rights
The Commission is publishing revised interpretative guidelines on air passenger rights that will facilitate compliance with regulations and harmonise enforcement by national bodies. Since 2016, the Commission has been providing guidelines to address common concerns raised by national enforcement bodies, passengers and their associations, and industry representatives. Today’s revision notably takes into account rulings by the Court of Justice since […]
Know your EU passenger rights before you travel
All packed, and ready to go? For those of you heading off on a summer break soon, we hope your travel plans don’t go wrong, but if they should, you should know that EU travel rules cover passengers in a number of eventualities. Whether your flight is cancelled, your train delayed or your luggage lost […]
Less than half of EU travellers are aware of EU Passenger Rights
The European Commission today released the results of a Eurobarometer survey on passenger rights in the European Union (EU). According to the survey, 43% of EU citizens who have travelled by air, long-distance rail, coach, ship or ferry in the previous 12 months (‘travellers’) know that the EU has put in place rights for passengers. […]