The Council and the European Parliament have reached a provisional agreement to update, simplify and facilitate the existing alternative dispute resolution (ADR) framework, with the aim of making these procedures more accessible, appealing and better suited to the digital age. ADR refers to out-of-court procedures that help resolve disputes between consumers and traders, typically with […]
Commission and national authorities call on Apple to stop geo-blocking practices on Apple Media Services
Today, following a coordinated investigation at European level, the Consumer Protection Cooperation (CPC) Network of national consumer authorities and the European Commission notified Apple of several potentially prohibited geo-blocking practices that the CPC Network has identified on certain Apple Media Services, namely App Store, Apple Arcade, Music, iTunes Store, Books and Podcasts. The network requested Apple […]
The European Commission introduces the “Right to repair”, making it simple and attractive
The European Commission introduces the “Right to repair”, making it simple and attractive. The European Commission adopted a new proposal on common rules promoting the repair of goods, which will result in savings for consumers and support the objectives of the European Green Deal by reducing waste, among others. Over the last decades, replacement has often been […]