{"id":48729,"date":"2020-10-15T03:00:33","date_gmt":"2020-10-15T01:00:33","guid":{"rendered":"https:\/\/www.cde.ual.es\/?p=48729"},"modified":"2021-11-17T10:21:15","modified_gmt":"2021-11-17T09:21:15","slug":"statistics-ict-usage-in-europe-in-2020","status":"publish","type":"post","link":"https:\/\/www.cde.ual.es\/en\/statistics-ict-usage-in-europe-in-2020\/","title":{"rendered":"Statistics: ICT usage in Europe in 2020"},"content":{"rendered":"<p>Last June the Commission published the results of the<em><strong> 2020 Digital Economy and Society Index (DESI)<\/strong><\/em>, which monitors Europe&#8217;s overall digital performance and tracks the progress of EU countries with regard to their digital competitiveness.<\/p>\n<p><a href=\"https:\/\/www.cde.ual.es\/wp-content\/uploads\/2020\/07\/TICS-EUROPA.jpg\"><img decoding=\"async\" class=\"aligncenter wp-image-54258\" src=\"https:\/\/www.cde.ual.es\/wp-content\/uploads\/2020\/07\/TICS-EUROPA.jpg\" alt=\"\" width=\"560\" height=\"372\" srcset=\"https:\/\/www.cde.ual.es\/wp-content\/uploads\/2020\/07\/TICS-EUROPA.jpg 1920w, https:\/\/www.cde.ual.es\/wp-content\/uploads\/2020\/07\/TICS-EUROPA-300x199.jpg 300w, https:\/\/www.cde.ual.es\/wp-content\/uploads\/2020\/07\/TICS-EUROPA-1024x680.jpg 1024w, https:\/\/www.cde.ual.es\/wp-content\/uploads\/2020\/07\/TICS-EUROPA-768x510.jpg 768w, https:\/\/www.cde.ual.es\/wp-content\/uploads\/2020\/07\/TICS-EUROPA-1536x1020.jpg 1536w\" sizes=\"(max-width: 560px) 100vw, 560px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>This year&#8217;s DESI report shows that there is progress in all Member States and in all key areas measured in the index. This is even more important in the context of the coronavirus pandemic, which has shown how essential digital technologies have become, allowing work to continue, monitoring the spread of the virus or accelerating the search for cures and vaccines.<\/p>\n<h2>Leaders in overall digital performance in the EU<\/h2>\n<p>Finland, Sweden, Denmark and the Netherlands are the leaders in overall digital performance in the EU. Malta, Ireland and Estonia are following right after. The International Digital Economy and Society Index (I-DESI) shows that the best performing EU countries are also worldwide leaders. The largest EU economies are not digital frontrunners, which indicates that the speed of digital transformation must accelerate for the EU to successfully deliver on the twin digital and green transformations. Over the last 5 years, Ireland has made the most significant progress, followed by the Netherlands, Malta and Spain. These countries also perform well above the EU average as measured by the DESI score.<\/p>\n<h2><strong><span class=\"prdnormal\">Main findings in 5 digital areas<\/span><\/strong><\/h2>\n<p class=\"5Normal\"><span lang=\"EN-GB\">The Digital Economy and Society Index tracks the progress made in Member States in 5 principal policy areas, namely connectivity, digital skills, internet usage by individuals, integration of digital technologies by businesses and digital public services.<\/span><\/p>\n<h3><strong><span lang=\"EN-GB\">Connectivity<\/span><\/strong><\/h3>\n<p class=\"5Normal\"><strong><span lang=\"EN-GB\">Connectivity<\/span><\/strong><span lang=\"EN-GB\"> has improved but more needs to be done to address fast-growing needs. Member States are working on the transposition of new EU rules adopted in 2018 into national legislation, with a view to fostering investment in Very High Capacity Networks, both fixed and mobile.\u00a0<\/span><\/p>\n<ul>\n<li><span class=\"SS_gjA\">Next Generation Access (NGA) coverage increased to <\/span><span class=\"SS_gjA\">86% of households by 2019.<\/span><\/li>\n<li><span class=\"SS_gjA\">Very high capacity fixed networks (VHCN) are available to <\/span><span class=\"SS_gjA\">44% of households<\/span><span class=\"SS_gjA\">.<\/span><\/li>\n<li><span class=\"SS_gjA\">4G networks<\/span><span class=\"SS_gjA\"> cover almost the entire European population, but little progress has been made in 5G spectrum allocations.<\/span><\/li>\n<li><span class=\"SS_gjA\">Finland, Germany, Hungary<\/span><span class=\"SS_gjA\"> and Italy are the most advanced in the preparation of 5G.<\/span><\/li>\n<li><span class=\"SS_gjA\">Denmark, Sweden and Luxembourg<\/span><span class=\"SS_gjA\"> have the highest scores in connectivity overall.<\/span><\/li>\n<\/ul>\n<h3>Human capital and digital skills<\/h3>\n<p class=\"5Normal\"><span lang=\"EN-GB\">More progress in<strong>\u00a0digital skills\u00a0<\/strong>is needed, especially since the coronavirus crisis has shown that adequate digital skills are crucial for citizens to be able to access information and services. A large part of the EU population, 42%, still lacks at least basic digital skills. In 2018, some 9.1 million people worked as ICT specialists across the EU, 1.6 million more than 4 years ago. 64% of large enterprises and 56% of SMEs that recruited ICT specialists during 2018 reported that vacancies for ICT specialists were hard to fill.<\/span><\/p>\n<ul>\n<li><span class=\"SS_gjA\">The percentage of people with at least <\/span><span class=\"SS_gjA\">basic digital literacy reached 58%<\/span><span class=\"SS_gjA\"> in 2019.<\/span><\/li>\n<li><span class=\"SS_gjA\">64% of large companies and 56% of SMEs that hired ICT specialists<\/span><span class=\"SS_gjA\"> during 2018 reported that ICT specialist vacancies are difficult to fill.<\/span><\/li>\n<li><span class=\"SS_gjA\">In Romania and the Czech Republic, at least <\/span><span class=\"SS_gjA\">80%<\/span><span class=\"SS_gjA\">f companies that recruited or tried to recruit ICT specialists reported such difficulties.<\/span><\/li>\n<li><span class=\"SS_gjA\">Only <\/span><span class=\"SS_gjA\">one in six<\/span><span class=\"SS_gjA\"> ICT specialists are women.<\/span><\/li>\n<li><span class=\"SS_gjA\">Finland, Sweden and Estonia <\/span><span class=\"SS_gjA\">are the most advanced in human capital.<\/span><\/li>\n<\/ul>\n<h3><span class=\"SS_gjA\">Use of Internet Services by citizens<\/span><\/h3>\n<p class=\"5Normal\"><span lang=\"EN-GB\">Although the pandemic has seen a sharp increase\u00a0<strong>in internet use<\/strong>, the trend was already present before the crisis:<\/span><\/p>\n<ul>\n<li><span class=\"SS_gjA\">85% of Europeans surf the internet<\/span><span class=\"SS_gjA\"> at least once a week (compared to 75% in 2014).<\/span><\/li>\n<li><span class=\"SS_gjA\">The use of video calls has grown the most, from <\/span><span class=\"SS_gjA\">49% of internet users in 2018 to 60% in 2019.<\/span><\/li>\n<li><span class=\"SS_gjA\">Internet banking and shopping are also more popular, being used by 66% and 71% of Internet users respectively.<\/span><\/li>\n<li><span class=\"SS_gjA\">Only <\/span><span class=\"SS_gjA\">11% of Europeans completed an online course<\/span><span class=\"SS_gjA\"> in 2019.<\/span><\/li>\n<li><span class=\"SS_gjA\">In this category, the figures range from <\/span><span class=\"SS_gjA\">67% in Bulgaria to 95% in Denmark.<\/span><\/li>\n<\/ul>\n<h3><span class=\"SS_gjA\">Integration of Digital Technology by businesses<\/span><\/h3>\n<p class=\"5Normal\"><strong><span lang=\"EN-GB\">Enterprises are becoming more and more digitised<\/span><\/strong><span lang=\"EN-GB\">:\u00a0<\/span><\/p>\n<ul>\n<li><span class=\"SS_gjA\">38.5% of large companies<\/span><span class=\"SS_gjA\"> rely on advanced cloud services.<\/span><\/li>\n<li><span class=\"SS_gjA\">32.7%<\/span><span class=\"SS_gjA\"> use large data analysis.<\/span><\/li>\n<li><span class=\"SS_gjA\">However, the vast majority of SMEs do not use these technologies, only <\/span><span class=\"SS_gjA\">17% use cloud services and only 12% carry out data analysis.<\/span><\/li>\n<li><span class=\"SS_gjA\">The best-ranked countries in terms of these indicators are Malta, with 2<\/span><span class=\"SS_gjA\">4% of companies using large data, and Finland, with 50% relying on cloud services.<\/span><\/li>\n<li><span class=\"SS_gjA\">Only <\/span><span class=\"SS_gjA\">17.5% of SMEs <\/span><span class=\"SS_gjA\">sold products online in 2019. In contrast, <\/span><span class=\"SS_gjA\">39% of large companies used online sales in 2019.<\/span><\/li>\n<li><span class=\"SS_gjA\">The leading EU countries in business digitisation are <\/span><span class=\"SS_gjA\">Ireland, Finland, Belgium and The Netherlands.<\/span><\/li>\n<\/ul>\n<p class=\"5Normal\"><span lang=\"EN-GB\">In order to boost e-commerce, the EU has agreed on\u00a0<a href=\"https:\/\/ec.europa.eu\/digital-single-market\/en\/new-eu-rules-e-commerce\">a series of measures<\/a>\u00a0ranging from ending unjustified cross-border barriers and facilitating cheaper cross-border parcel deliveries to ensuring protection of online customer rights and promoting cross-border access to online content. Since December 2018, consumers and companies are entitled to find the\u00a0<a href=\"https:\/\/ec.europa.eu\/commission\/presscorner\/detail\/en\/STATEMENT_18_6626\">best online deals<\/a>\u00a0throughout the EU without experiencing discrimination based on their nationality or place of residence.<\/span><\/p>\n<h3><span class=\"SS_gjA\">Digital Public Services<\/span><\/h3>\n<p class=\"5Normal\"><span lang=\"EN-GB\">Finally, there is an increasing trend towards the use of\u00a0<strong>digital public services<\/strong> in the areas of eGovernment and eHealth, which allows for more efficiency and savings for governments and businesses, improved transparency, and the greater participation of citizens in political life.\u00a0<\/span><\/p>\n<ul>\n<li><span class=\"SS_gjA\">Quality as well as use of digital public services<\/span><span class=\"SS_gjA\"> increased in 2019.<\/span><\/li>\n<li><span class=\"SS_gjA\">67% of Internet users <\/span><span class=\"SS_gjA\">who submitted forms to their government reported that they now use online channels (compared to 57% in 2014).<\/span><\/li>\n<li><span class=\"SS_gjA\">The best countries in this area are <\/span><span class=\"SS_gjA\">Estonia, Spain, Denmark, Finland and Latvia.<\/span><\/li>\n<\/ul>\n<h3>Infography<\/h3>\n<blockquote class=\"wp-embedded-content\" data-secret=\"bthuxKWQQY\"><p><a href=\"https:\/\/www.cde.ual.es\/ficha\/eu-digital-economy-and-society-available-in-spanish\/\">EU Digital Economy and Society (available in spanish)<\/a><\/p><\/blockquote>\n<p><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;EU Digital Economy and Society (available in spanish)&#8221; &#8212; CDE Almer\u00eda - Centro de Documentaci\u00f3n Europea - Universidad de Almer\u00eda\" src=\"https:\/\/www.cde.ual.es\/ficha\/eu-digital-economy-and-society-available-in-spanish\/embed\/#?secret=SSHUAeqN5D#?secret=bthuxKWQQY\" data-secret=\"bthuxKWQQY\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<h3>More information<\/h3>\n<p class=\"5Normal\">The Digital Economy and Society Index &#8211;\u00a0<a href=\"https:\/\/ec.europa.eu\/digital-single-market\/en\/desi\">DESI 2020<\/a><\/p>\n<p class=\"5Normal\"><span lang=\"EN-GB\"><a href=\"https:\/\/ec.europa.eu\/digital-single-market\/en\/countries-performance-digitisation\">Country performance in digital<\/a><\/span><\/p>\n<p class=\"5Normal\"><span lang=\"EN-GB\"><a href=\"https:\/\/ec.europa.eu\/digital-single-market\/en\/content\/digital-technologies-actions-response-coronavirus-pandemic\">Digital technologies &#8211; actions in response to coronavirus pandemic<\/a><\/span><\/p>\n<p class=\"5Normal\"><span lang=\"EN-GB\"><a href=\"https:\/\/ec.europa.eu\/info\/files\/communication-shaping-europes-digital-future_en\">Communication on Shaping Europe&#8217;s Digital Future<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last June the Commission published the results of the 2020 Digital Economy and Society Index (DESI), which monitors Europe&#8217;s overall digital performance and tracks the progress of EU countries with regard to their digital competitiveness. &nbsp; This year&#8217;s DESI report shows that there is progress in all Member States and in all key areas measured [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":54258,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[346,4088,4082,4084],"tags":[786,896,1217,2295,2293],"class_list":{"0":"post-48729","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-eu-news","8":"category-market","9":"category-research-innovation","10":"category-technology","11":"tag-786","12":"tag-digitalisation","13":"tag-europe","14":"tag-ict-en","15":"tag-tics-en","16":"entry"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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