{"id":158375,"date":"2025-03-24T03:00:42","date_gmt":"2025-03-24T02:00:42","guid":{"rendered":"https:\/\/www.cde.ual.es\/?p=158375"},"modified":"2025-04-03T12:18:02","modified_gmt":"2025-04-03T10:18:02","slug":"employment-head-of-digital-workplace-service-netherlands","status":"publish","type":"post","link":"https:\/\/www.cde.ual.es\/en\/employment-head-of-digital-workplace-service-netherlands\/","title":{"rendered":"Employment &#8211; Head of Digital Workplace Service &#8211; Netherlands"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.cde.ual.es\/wp-content\/uploads\/2025\/02\/inicio-negocios-funciona-informacion-digital-linea_1421-19.jpg\" width=\"494\" height=\"329\" \/><\/p>\n<p style=\"text-align: justify;\">The European Medicines Agency (EMA) is seeking a dynamic and experienced team leader to join the Information Management division as the Head of Digital Workplace Service. This role will report directly to the Head of the Department of Core Services and will be responsible for leading and enhancing our service management and digital workplace environment.<\/p>\n<p style=\"text-align: justify;\"><strong>Job description:<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>IT Service Management (ITSM) Operations<\/li>\n<li>Digital Workplace Management<\/li>\n<li>People and Team Management and Development<\/li>\n<li>Supplier Contract Management<\/li>\n<li>Stakeholder Engagement and collaboration<\/li>\n<li>Innovation and Continuous Improvement<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>Requirements<\/strong>:<\/p>\n<p style=\"text-align: justify;\"><span style=\"text-decoration: underline;\">General conditions:<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li class=\"BodytextAgency\">Enjoy full rights as a citizen of a European Union Member State, Iceland, Liechtenstein or Norway;<\/li>\n<li class=\"BodytextAgency\">Have a thorough knowledge of English (at least level C1) and a satisfactory knowledge of another official language of the European Union (at least level B2);<\/li>\n<li class=\"BodytextAgency\">Have fulfilled any obligations imposed by applicable laws concerning military service.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"text-decoration: underline;\">Specific conditions:<\/span><\/p>\n<div style=\"text-align: justify;\">\n<p>1. \u00a0 \u00a0University degree\u00a0(minimum of four years) that must have been obtained by the closing date of this vacancy notice,<u>and<\/u>\u00a0at least\u00a09 years\u00a0of professional experience from the time when a university degree was awarded,<\/p>\n<p>or<\/p>\n<p>2.\u00a0 \u00a0University degree \u00a0of three years that must have been obtained by the closing date of this vacancy notice,\u00a0<u>and<\/u>\u00a0at least\u00a010 years\u00a0of professional experience from the time when a university degree was awarded.<\/p>\n<p>General Condition 1 and Specific Condition will be verified firstly based on the application form and then you will be required to provide documentary evidence at the interview stage. Failing to present these documents may result in the disqualification from the selection procedure.<\/p>\n<p class=\"BodytextAgency\">Only candidates eligible will be assessed by the Selection Committee.<\/p>\n<p><strong>You will need:<\/strong><\/p>\n<p class=\"BodytextAgency\"><span style=\"text-decoration: underline;\">Professional experience<\/span><\/p>\n<ul>\n<li class=\"BodytextAgency\">At least 3 years of managing or leading small and cross-functional project teams.<\/li>\n<li class=\"BodytextAgency\">In supplier contract management. Implementing and managing supplier contracts to ensure delivery of the objectives in alignment with organisational goals and compliance standards.<\/li>\n<li class=\"BodytextAgency\">in budget management and financial planning for IT projects.<\/li>\n<li class=\"BodytextAgency\">In managing and developing IT specialists and teams, with a focus on training, mentorship, and performance improvement<\/li>\n<\/ul>\n<p class=\"BodytextAgency\"><span style=\"text-decoration: underline;\">Skills &amp; knowledge<\/span><\/p>\n<ul>\n<li class=\"BodytextAgency\">Ability to prioritise and organise own and other\u2019s tasks;<\/li>\n<li class=\"BodytextAgency\">Ability to identify and implement opportunities for process improvement;<\/li>\n<li class=\"BodytextAgency\">Ability to navigate through cultures and stakeholders&#8217; expectations, with an aim to deliver pragmatic solutions.<\/li>\n<li class=\"BodytextAgency\">Certificate in ITIL.<\/li>\n<li class=\"BodytextAgency\">Extensive experience in implementing IT service management on relevant IT platforms, ideally ServiceNow.<\/li>\n<li class=\"BodytextAgency\">Knowledge on collaboration and productivity tools such as Office 365, SharePoint.<\/li>\n<li class=\"BodytextAgency\">Ability to execute large-scale projects using Agile methodologies such as SAFe.<\/li>\n<li class=\"BodytextAgency\">Knowledge of emerging technologies and trends in digital workplace solutions.<\/li>\n<\/ul>\n<div>\n<h2><span style=\"font-size: 12pt;\">Competencies you need to have<\/span><\/h2>\n<\/div>\n<div>\n<p><span style=\"text-decoration: underline;\">Role competencies:<\/span><br \/>\nApplied knowledge\u00a0\u00a0 \u00a0Intermediate<br \/>\nContinuous improvement\u00a0\u00a0 \u00a0Basic<\/p>\n<p><span style=\"text-decoration: underline;\">Core managerial competencies\u00a0<\/span><br \/>\nDecision-making\u00a0\u00a0 \u00a0Basic<br \/>\nCoaching and developing\u00a0\u00a0 \u00a0Advanced<br \/>\nCollaborative team leadership\u00a0\u00a0 \u00a0Basic<br \/>\nInspiring and engaging\u00a0\u00a0 \u00a0Basic<br \/>\nRelating and networking\u00a0\u00a0 \u00a0Basic<br \/>\nTalent management\u00a0\u00a0 \u00a0Advanced<br \/>\nVisionary thinking and strategic planning\u00a0\u00a0 \u00a0Basic<\/p>\n<p><span style=\"text-decoration: underline;\">Core competencies\u00a0\u00a0<\/span><br \/>\nEthics and integrity\u00a0\u00a0 \u00a0Intermediate<br \/>\nTeam collaboration\u00a0\u00a0 \u00a0Intermediate<br \/>\nCustomer centricity\u00a0\u00a0 \u00a0Intermediate<br \/>\nResults orientation\u00a0\u00a0 \u00a0Intermediate<br \/>\nCommunication\u00a0\u00a0 \u00a0Intermediate<br \/>\nCross-cultural sensitivity\u00a0\u00a0 \u00a0Intermediate<br \/>\nContinuous learning and self-development\u00a0\u00a0 \u00a0Intermediate<\/p>\n<p><strong>Benefits<\/strong><\/p>\n<p>Monthly net Salary: 7,068.70\u00a0Euro(including local weighting)\u00a0plus<strong>benefits\u00a0<\/strong>(see calculators on the right) (based on a fulltime contract (40hrs\/week))<\/p>\n<p><strong>Organization\/Company<\/strong> \u2013 EMA<\/p>\n<p><strong>Field<\/strong> \u2013 Management<\/p>\n<div>\n<p><b>Job grade<\/b>: AD08<\/p>\n<p><b>Internal job grade:<\/b>\u00a0AD06 and above<\/p>\n<\/div>\n<div><strong>Country<\/strong> \u2013 The Netherlands<\/div>\n<div><\/div>\n<div><strong>Application Deadline<\/strong>\u00a0\u2013 28 March 2025 at 23.59 CET<\/div>\n<div><\/div>\n<div><strong>More information: <a href=\"https:\/\/careers.ema.europa.eu\/job\/Head-of-Digital-Workplace-Service-1080\/1179199401\/\">EMA<\/a><\/strong><\/div>\n<\/div>\n<\/div>\n<div>\n<div style=\"text-align: justify;\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The European Medicines Agency (EMA) is seeking a dynamic and experienced team leader to join the Information Management division as the Head of Digital Workplace Service. This role will report directly to the Head of the Department of Core Services and will be responsible for leading and enhancing our service management and digital workplace environment. [&hellip;]<\/p>\n","protected":false},"author":101012,"featured_media":157409,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[366,4115],"tags":[3512,2544,475,14178,1217,1873,1656],"class_list":{"0":"post-158375","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-eu-calls-and-awards","8":"category-other","9":"tag-digital","10":"tag-ema-en","11":"tag-employment","12":"tag-eu-calls","13":"tag-europe","14":"tag-management","15":"tag-netherlands","16":"entry"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Employment - Head of Digital Workplace Service - Netherlands | CDE Almer\u00eda - Centro de Documentaci\u00f3n Europea - Universidad de Almer\u00eda<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cde.ual.es\/en\/employment-head-of-digital-workplace-service-netherlands\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Employment - Head of Digital Workplace Service - Netherlands | CDE Almer\u00eda - Centro de Documentaci\u00f3n Europea - Universidad de Almer\u00eda\" \/>\n<meta property=\"og:description\" content=\"The European Medicines Agency (EMA) is seeking a dynamic and experienced team leader to join the Information Management division as the Head of Digital Workplace Service. 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